Enhance patient experience & reduce administrative workload.
2–4 weeks + ongoing
Insurance Pre-Authorization: Proactively manage and secure necessary pre-authorization for medical procedures and services, expediting the revenue cycle and minimizing claim denials.
Medication Authorization: Efficiently request and obtain prior authorization for prescribed medications (e.g., via platforms like CoverMyMeds), ensuring patients receive necessary treatment without delay.
Patient Registration & Account Management: Accurately register new patients and update existing patient accounts in the EMR system to maintain a current and complete patient database.
Eligibility & Benefits Verification: Perform timely and thorough checks of patient eligibility and benefits, including re-verification for older authorizations, to ensure accurate billing and patient financial awareness.
Comprehensive Patient Communication: Handle all patient calls, inquiries, scheduling, and rescheduling promptly and professionally. Manage appointment reminders and facilitate patient-practice communication through portals.
Payment Collections & Follow-up: Execute systematic payment collections and follow-up processes to improve cash flow and reduce outstanding patient balances.
Medical Records Management: Prepare necessary clinical documents and reports before patient appointments and manage general medical records for seamless clinical workflow.
Referrals & Orders Management: Streamline the processing of all incoming and outgoing referrals and diagnostic/lab orders to ensure continuity of care and proper documentation.
Office Communication & Task Management: Manage and organize internal office communication and task coordination, keeping the front office running efficiently and freeing up on-site staff.
Medical Records Scribing: Provide professional medical records scribing services to reduce administrative burden on providers during patient encounters.
Pharmacy Prescription Management: Assist providers in managing prescription requests and refills, coordinating directly with pharmacies for a streamlined process.
Administrative Reporting & Management: Generate and analyze critical operational reports to provide clear insights into practice performance and support effective management decisions.
Team Meeting Support: Facilitate and organize essential team meetings, including agenda setting and documentation, to enhance practice-wide coordination and goal alignment.
| Phase | Service Category Name | What We Do (A Summary) |
|---|---|---|
| 1. | Starting a New Medical Practice | Starting a new medical practice requires careful planning, compliance, and operational setup. PractiCons provides full-service startup support including licensing, credentialing, billing, compliance, and systems setup—ensuring your practice launches smoothly, efficiently, and revenue-ready from day one. |
| 2. | Consulting & Practice Management | PractiCons provides expert medical consulting and practice management services to help healthcare providers improve operations, control costs, and increase profitability. We analyze workflows, financial performance, and systems to optimize efficiency, compliance, and long-term practice growth. |
| 3. | Credentialing & Contracting | PractiCons provides comprehensive credentialing and payer contracting services to ensure providers are properly enrolled, compliant, and reimbursed without delays. We manage CAQH, Medicare, commercial payers, and contract negotiations to optimize reimbursement and maintain uninterrupted revenue flow. |
| 4. | HR & Payroll | PractiCons provides comprehensive HR and payroll services designed for medical practices. We manage hiring support, employee documentation, compliance training, payroll setup, and ongoing processing—helping practices reduce risk, support staff performance, and maintain full state and federal compliance. |
| 5. | Marketing & Digital Growth | PractiCons delivers data-driven marketing and digital growth services for medical practices. We help providers attract new patients, strengthen brand visibility, and grow online through SEO, websites, paid advertising, reputation management, and ongoing performance-driven digital strategy. |
| 6. | Virtual Call Center | PractiCons provides virtual call center services for medical practices, delivering reliable front-office and administrative support. We manage patient calls, scheduling, authorizations, documentation, and RPM/CCM coordination to reduce staff burden, improve efficiency, and enhance patient experience. |
| 7. | Revenue Cycle Management | PractiCons delivers end-to-end Revenue Cycle Management services that optimize billing, reduce denials, and accelerate payments. We design compliant workflows, manage claims and collections, and provide financial oversight to help medical practices improve cash flow and long-term revenue performance. |
| 8. | Compliance | PractiCons provides comprehensive compliance and licensing management services to help medical practices meet all state and federal requirements. We manage provider credentials, licenses, permits, renewals, and documentation to prevent penalties, reduce risk, and ensure uninterrupted operations—so providers can focus on patient care. |
| 9. | Closing a Medical Practice (Retirement, Relocation, Disability) | PractiCons provides end-to-end medical practice closure services to ensure a smooth, compliant, and well-managed transition. We handle regulatory notifications, patient communication, records retention, financial closeout, and HIPAA compliance—reducing risk, protecting patients, and easing the administrative burden for physicians. |
| 10. | Special Projects | PractiCons Special Projects provide expert support for high-value, non-routine compliance, IT, and administrative initiatives. We manage audits, coding transitions, HIPAA programs, reporting, and technology coordination—reducing risk, strengthening documentation, and ensuring projects are completed accurately and on time. |
Looking to simplify billing, improve collections, or reduce admin stress? Get in touch for a free consultation with PractiCons — trusted experts in medical billing and healthcare business management.
Disclaimer: PractiCons Inc. is not a law firm and does not provide legal advice. All materials and communications are for informational purposes only. Please consult your attorney for advice specific to your situation.