In accordance with the regulations issued pursuant to the Claims Settlement Practices and Dispute Mechanism Act of 2000 (CA AB1455 for HMO) and pursuant to the expansion of the Health Care Providers Bill of Rights (under CA SB 634 for indemnity and PPO products), Aetna is providing providers with information about how to access your fee schedule.
You could contact Aetna via: Aetna’s website:
- Go to www.aetna.com
- Select “Health Care Professionals”
- Select “Medical Professionals Log In”
Or call their Provider Service Center:
- 1-800-624-0756 for HMO-based benefits plans, Medicare Advantage plans and WA Primary Choice plan
- 1-888-MDAetna (1-888-632-3862) for all other plans