Improve staff accountability, compliance & performance.
3 months + ongoing
This comprehensive service provides the administrative and regulatory foundation for a stable, high-performing practice team and compliant operating environment.
HR Support & Intervention: Providing support and performing tasks related to the entire staff lifecycle, including hiring, coaching, and termination of staff.
Job Description Development: Clearly defining the roles and responsibilities of employees on key functions by developing detailed job descriptions.
Policy & Document Creation: Developing essential administrative documents, including an Employee Handbook, and ensuring the development and maintenance of required HR documents to comply with all employment regulations (e.g., employee status, independent contractor vs. employee).
Compensation & Time Management: Developing common compensation structures (including salary and commissions, if applicable) and assisting with the implementation and monitoring of time and attendance tracking (e.g., OnTheClock) and Paid Time Off (PTO) usage.
Retirement Savings Management: Creating and managing CalSavers accounts, if required.
Objective Setting & Evaluation: Assisting with setting short-term, specific, measurable, and attainable practice objectives and developing systems to evaluate employee performance and measure results.
Operational Efficiency: Implementing strategies to increase overall operational efficiencies, utilizing automation, and reducing duplication of effort across workflows.
Staff Development & Support: Training and supporting staff in their day-to-day operations and providing in-service training to keep staff and providers up-to-date with continuous changes in healthcare.
Mandatory Staff Training Implementation: Implementing and tracking required/mandatory staff training for critical areas, including:
Bloodborne Pathogens
Fire Safety
Hand Hygiene
HIPAA, HITECH, & Omnibus
Medicare Compliance, Fraud, Waste, and Abuse
Personal Protective Equipment
Sharps Safety
Workplace Violence Prevention
FDR Compliance Attestation: Completing annual mandatory Fraud, Waste, and Abuse (FDR) Compliance Attestation training for Managed Care contracts, covering areas such as:
HPN and CMS Fraud, Waste, and Abuse
HIPAA/HITECH
HPN Code of Conduct and CMS General Compliance
Model of Care
HPN Cyber Security Compliance
Cultural and Linguistic/Disability Sensitivity
| Phase | Service Category Name | What We Do (A Summary) |
|---|---|---|
| 1. | Starting a New Medical Practice | Starting a new medical practice requires careful planning, compliance, and operational setup. PractiCons provides full-service startup support including licensing, credentialing, billing, compliance, and systems setup—ensuring your practice launches smoothly, efficiently, and revenue-ready from day one. |
| 2. | Consulting & Practice Management | PractiCons provides expert medical consulting and practice management services to help healthcare providers improve operations, control costs, and increase profitability. We analyze workflows, financial performance, and systems to optimize efficiency, compliance, and long-term practice growth. |
| 3. | Credentialing & Contracting | PractiCons provides comprehensive credentialing and payer contracting services to ensure providers are properly enrolled, compliant, and reimbursed without delays. We manage CAQH, Medicare, commercial payers, and contract negotiations to optimize reimbursement and maintain uninterrupted revenue flow. |
| 4. | HR & Payroll | PractiCons provides comprehensive HR and payroll services designed for medical practices. We manage hiring support, employee documentation, compliance training, payroll setup, and ongoing processing—helping practices reduce risk, support staff performance, and maintain full state and federal compliance. |
| 5. | Marketing & Digital Growth | PractiCons delivers data-driven marketing and digital growth services for medical practices. We help providers attract new patients, strengthen brand visibility, and grow online through SEO, websites, paid advertising, reputation management, and ongoing performance-driven digital strategy. |
| 6. | Virtual Call Center | PractiCons provides virtual call center services for medical practices, delivering reliable front-office and administrative support. We manage patient calls, scheduling, authorizations, documentation, and RPM/CCM coordination to reduce staff burden, improve efficiency, and enhance patient experience. |
| 7. | Revenue Cycle Management | PractiCons delivers end-to-end Revenue Cycle Management services that optimize billing, reduce denials, and accelerate payments. We design compliant workflows, manage claims and collections, and provide financial oversight to help medical practices improve cash flow and long-term revenue performance. |
| 8. | Compliance | PractiCons provides comprehensive compliance and licensing management services to help medical practices meet all state and federal requirements. We manage provider credentials, licenses, permits, renewals, and documentation to prevent penalties, reduce risk, and ensure uninterrupted operations—so providers can focus on patient care. |
| 9. | Closing a Medical Practice (Retirement, Relocation, Disability) | PractiCons provides end-to-end medical practice closure services to ensure a smooth, compliant, and well-managed transition. We handle regulatory notifications, patient communication, records retention, financial closeout, and HIPAA compliance—reducing risk, protecting patients, and easing the administrative burden for physicians. |
| 10. | Special Projects | PractiCons Special Projects provide expert support for high-value, non-routine compliance, IT, and administrative initiatives. We manage audits, coding transitions, HIPAA programs, reporting, and technology coordination—reducing risk, strengthening documentation, and ensuring projects are completed accurately and on time. |
Looking to simplify billing, improve collections, or reduce admin stress? Get in touch for a free consultation with PractiCons — trusted experts in medical billing and healthcare business management.
Disclaimer: PractiCons Inc. is not a law firm and does not provide legal advice. All materials and communications are for informational purposes only. Please consult your attorney for advice specific to your situation.
